Terms & Conditions
Cookies Policy
Privacy Policy
Non Micro Declaration Form
VAT Declaration Form
Queries / Complaints
Incoming Change of Tenancy Form
Outgoing Change of Tenancy Form
Charities
Fuel Mix
Share Your Thoughts
Smart Export Guarantee (SEG)
UK Gas Movement
UK Electricity Movement
Energy Saving Tips
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In accordance with The Electricity (Fuel Mix Disclosure) Regulations 2005, the fuel mix information is provided in accordance with Electricity Supply Licence Condition 21. Representation below shows how we sourced Electricity from 1st April 2024 to 31st March 2025 on behalf of our customers.
https://www.gov.uk/government/
Note: Figures might not sum up to 100 as they are rounded up.
Coal
11.15%
Natural Gas
56.26%
Nuclear
2.94%
Renewables
24.92%
Other Fuels
4.75%
Total: 100%
Coal
14.80%
Natural Gas
74.70%
Nuclear
3.90%
Renewables
0.30%
Other Fuels
6.30%
Total: 100%
| Environmental Factor | NGP Standard | NGP Renewable | National Average |
|---|---|---|---|
| Carbon Dioxide Emissions (g/kWh) | 362 g/kWh | 0 g/kWh | 154 g/kWh |
| Radioactive Waste (g/kWh) | 0.00021 g/kWh | 0.000 g/kWh | 0.007 g/kWh |
Nova Gas and Power can offer customers with a qualifying export meter to earn money through selling excess Electricity.
What is SEG?
The Smart Export Guarantee was setup by the Government, so that small scale generators can be paid for the energy they export. The SEG was created to replace the Feed in Tariff, which closed to new applicants in April 2019. The SEG is an obligation on larger suppliers, which allow customers to get paid for the excess renewable generated Electricity that they send back to the grid.
Why sell back to the grid?
- You get paid for the Electricity your business doesn’t use when sent back to the grid.
- You help create a greener future, through reducing carbon emissions supporting sustainability.
- You help in making renewable energy more reliable for everyone, creating a stable Electricity supply.
What types of renewable technology qualifies to be part of the SEG?
Up to 5MW
- Anaerobic Digestion
- Solar Photovoltaic
- Wind (Onshore Wind Turbine)
- Hydro Generation Station
Up to 50kW
- Micro Combined Heat and Power (CHP)
How do you apply for SEG payments from Nova Gas and Power?
Contact: hello@novagasandpower.com
What do you need to include within your application?
- Valid MCS or equivalent certificate
- Photo of your export meter
- If VAT Registered, completed self-billing form
What are the additional requirements?
- Be the owner of the generation unit
- Have a certified installation (MSC or equivalent)
- Have a half hourly export meter and have DA/DC appointed
- Not receiving FIT or SEG payment from any other supplier
Frequently Asked Questions
Can my Business receive both FIT and SEG payments?
Unfortunately, no. If your business has a Feed-in Tariff export currently, you can opt out and opt into the SEG export plan. Please check your FIT rates before opting out and compare them with SEG Tariffs to see what works best for you.
Please note, you can only opt out of FIT Export payments once every 12 months. If you switch from deemed to metered export payments under the FIT Scheme, then you cannot switch back – the change is permanent.
Can I have the SEG, if I have a co-located battery storage?
It doesn’t matter if your Electricity that you export comes from your renewable system or from your battery storage, you can still apply for a tariff and receive payments.
Can I change my installation setup?
You can add additional capacity to your renewable system, however anything over 5MW for solar photovoltaic, wind, hydro or anaerobic digestion installations or anything over 50kW for micro-CHP won’t be paid for.
Can I export an unlimited amount of Electricity?
Yes, you can export an unlimited amount of Electricity to the grid, but it cannot be more than the amount that your renewable energy system can generate – 5MW or 5kW for micro-CHP.
Do I have to have a specific meter to export Electricity?
To export Electricity back to the grid, you need to have either a smart meter (SMETS1 or SMETS2) or an export meter that’s capable of recording half-hourly.
If your energy usage is less than 30kW, then a smart meter would be the best option. If you use more than 30kW, then a HH export meter would be more suitable and we will need a copy of your MOP (Meter Operator Agreement) contract.
Office:
Vulcan House,
Foundry Street,
Brighouse,
HD6 1LT
If you have a query or complaint, you would like us to know about please get in touch below.
Contact: Complaints@novagasandpower.com
Here at Nova Gas & Power, it is important that we identify our business customers that fall within the definition of a Non-Micro business, so we are able to offer our services.
A Non-Micro Business has been defined by Ofgem as one that meets at least one of the below criteria’s:
- consumes more than 293,000 kWh of gas a year, or
- consumes more than 100,000 kWh of electricity a year, or
- has more than ten employees (or their full time equivalent) and an annual turnover or annual balance sheet total exceeding €2m.
Privacy Policy
Nova Gas & Power Ltd and its Affiliates (“we”, “us”, or “our”) is committed to protecting the privacy and security of the personal data of the individuals (“you”, “your”, or “user”) who engage with our services. This Privacy Policy explains how we collect, use, process, disclose, preserve and safeguard personal data when you interact with us, as well as your rights and choices regarding that data.
1. Who We Are
Nova Gas & Power Ltd is an energy supplier company registered in Great Britain (Company No. 16722545) with its registered office at Vulcan House, Foundry Street, Brighouse, England, HD6 1LT. This Privacy Policy applies to all users of our services, including customers, prospects, partners, employees and job applicants.
Data Protection Officer (DPO) and Contact Details:
Our appointed DPO oversees compliance with data protection laws. For questions, concerns, or to exercise your rights regarding personal data, you may contact:
Email:
Mail: Data Protection Officer, Nova Gas & Power Ltd, Vulcan House, Foundry Street, Brighouse, HD6 1LT.
2. Scope and Applicability
This Privacy Policy applies to:
2.1. Business customers and their representatives, including procurement managers, finance contacts and operation leads.
2.2. Individual users of our online portals, including usernames, passwords, and multi-factor authentication tokens.
2.3. Prospective customers, including those requesting quotes via our website or through third-party platforms.
2.4. Employees, job applicants, contractors, and temporary workers (where applicable).
2.5. Suppliers, vendors and subcontractors who provide services to us.
3. What Personal Data We Collect
We may collect and process the following categories of personal data depending on your relationship with us:
3.1. Contact and Identification Data: Name, job title, company, email address, phone number, postal address, and identification details where required for verification.
3.2. Account and Security Data: Usernames, passwords, authentication credentials (including multi-factor authentication), and access logs for our portals.
3.3. Energy Usage and Contract Data: Meter Point Administration Numbers (MPANs), meter serial numbers, consumption data, contract terms, billing preferences, and supply addresses.
3.4. Financial and Billing Data: Bank account details, payment history, credit status, and invoice records.
3.5. Communications and Support Data: Records of communications with us (emails, calls, portal messages), queries or complaints, and support tickets.
3.6. Technical Data: IP address, device and browser information, cookies and analytics data relating to your use of our website and portals.
3.7. HR and Recruitment Data (where applicable): CVs, application data, background checks (where lawful), employment records, and related data for employees and job applicants.
4. How We Collect Personal Data
We collect personal data from several sources, including:
4.1. Directly from you: When you contact us, set up an account, request a quote, sign a contract, or communicate with us.
4.2. Automatically: Through cookies and similar technologies when you use our website or portals.
4.3. Third parties: Such as credit reference agencies, brokers, comparison sites, industry data services (e.g., market operators and distributors), and service providers.
5. How We Use Personal Data
We use personal data for the following purposes and legal bases:
5.1. To provide and manage energy supply and related services (performance of a contract), including setting up accounts, billing, and customer support.
5.2. To communicate with you regarding services, updates, and support (performance of a contract or legitimate interests).
5.3. To verify identity and maintain security of our portals and systems (legal obligations and legitimate interests).
5.4. To process payments and conduct credit checks (performance of a contract and legitimate interests).
5.5. To comply with legal and regulatory obligations, including industry rules, anti-fraud checks, and HMRC requirements (legal obligations).
5.6. To improve our services and website, including analytics, performance monitoring, and user experience enhancements (legitimate interests, with consent where required).
5.7. For recruitment and HR administration (performance of a contract, legitimate interests, and legal obligations).
6. Sharing Your Personal Data
We may share personal data with:
6.1. Service providers and processors who assist with billing, IT, hosting, analytics, customer support, and security.
6.2. Industry bodies and market participants (e.g., distribution network operators, market operators) as required to deliver and manage energy supply.
6.3. Credit reference agencies and fraud prevention agencies for credit scoring and identity verification.
6.4. Professional advisors (e.g., legal, accounting) and auditors.
6.5. Regulators and law enforcement where legally required.
6.6. Other parties with your consent, or as required to perform a contract with you.
7. International Transfers
Where personal data is transferred outside the UK or EEA, we ensure appropriate safeguards are in place, such as the UK International Data Transfer Agreement (IDTA), the UK Addendum to the EU Standard Contractual Clauses, or other lawful transfer mechanisms.
8. Data Retention
We retain personal data for as long as necessary to fulfil the purposes described in this policy, and to meet legal, accounting, or reporting requirements. Typical retention periods may include:
| Category | Typical Retention | Notes |
| Customer contracts, billing & account records | 6 years after end of contract | To comply with statutory limitation and accounting requirements |
| Communications & support tickets | Up to 6 years | Business records and dispute resolution |
| Portal access logs & security records | 12–24 months (typ.) | Security and audit |
| Recruitment records (unsuccessful) | Up to 12 months | With consent or as permitted by law |
9. Your Rights
Subject to applicable law, you have rights including:
9.1. Access – request a copy of your personal data.
9.2. Rectification – ask us to correct inaccurate or incomplete data.
9.3. Erasure – request deletion where there is no legal basis to keep it.
9.4. Restriction – limit how we process your data in certain cases.
9.5. Portability – receive your data in a portable format.
9.6. Objection – object to processing based on legitimate interests or direct marketing.
9.7. Withdraw consent – where processing is based on consent.
To exercise these rights, contact us using the details above. We may need to verify your identity.
10. Cookies and Tracking
We use cookies and similar technologies to operate and improve our website and portals. You can manage your preferences via your browser settings or our cookie banner (where available).
11. Security
We implement technical and organisational measures to protect personal data, including access controls, encryption (where appropriate), secure development practices, and staff training. While we strive to protect your data, no method of transmission or storage is completely secure.
12. Children’s Data
Our services are not directed to children, and we do not knowingly collect personal data from individuals under the age of 16.
13. Third-Party Links
Our website or portals may contain links to third-party websites. We are not responsible for the privacy practices of those sites.
14. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on our website with an updated effective date.
15. How to Contact Us and Complaints
If you have questions about this policy or how we handle your data, please contact our Data Protection Officer using the details above.
You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO) at www.ico.org.uk.
What are Cookies?
Tiny files created using numbers and letters combined to create online cookies. These files are stored on the hard drive of the user’s device and allow a web browser and/or website to store information. These packets of information are then reused the next time you visit the website to create a better, more efficient user experience.
Please note, that by using our website, you are in agreement with our cookies policy. We may store and access cookies on your device.
Our Cookies Policy
The majority of web browsers allow partial control of cookies by using the browser settings on your chosen device. If you would like to know more about cookies and understand how they work, you can utilise websites such as www.aboutcookies.org or www.allaboutcookies.org.
These are set cookies created by Google that are designed to collect information about how users interact and behave on a website. These cookies can be managed and the data they produce enable website managers to make tailored improvements.
The data collected is done anonymously to ensure personal information is kept secure. You can learn more about Google’s Protection Policy here.
When you visit our website: www.novagasandpower.com
Some pages on our website use cookies, which are small files placed on your internet browser when you visit our website. We use cookies to tell us how you’re using our site, which in turn allows us to improve how the site works, looks and delivers information to users. We also use cookies to offer our website users a more tailored experience in the future, by understanding and remembering your browsing preferences.
Where we use cookies on our website, you may block these at any time. To do so, you can activate the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies), you may not be able to access all or parts of our website or to use all the functionality provided through our website.
Please request the VAT Declaration Form by emailing hello@novagasandpower.com.
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Here at Nova Gas and Power, we like to give back a portion of our profits, shared across our chosen charities below.
If you’re a charity and you’d like to get involved, please leave your details below and tell us more information about your charity.
We value your feedback. Please take a moment to review your experience with us.
Scale relative to period max: 235.660 (Q3 2022)
Scale relative to period max: 158.98 (Q4 2022)
Businesses in the UK lose over £60m in wasted energy, every year. Here are 30 tips you can implement into your organisation to reduce your energy consumption.
- You can invest in high-quality insulation and double-glazed windows to cut down your consumption by 10%. Ceiling insulation can help keep the warmth in during the winter and keep the property cool during the summer. Loft insulation can also keep the property cool during the summer.
- Paint your roof with heat reflective paint. This helps reduce the amount of heat absorbed during the summer, putting less pressure on cooling devices.
- Consider installing solar panels. They will help bring down your monthly energy bill.
- If you’re a large facility, then look to invest in cogeneration energy systems, also known as Combined Heat and Power (CHP). They recover waste heat from on-site generators and transform it into water and space heating.
- Planting trees outside your property can help keep the building cool and provide shade. Trees can also purify the air, creating a much healthier environment for employees.
- By installing blinds on all windows, it will stop direct sunlight from entering and heating the building.
- To reduce running costs, look at shutting off unused areas within your premises.
- Always invest in better systems. When your machinery, equipment or system breaks down, look to invest in more energy-efficient alternatives.
- Use an automated system or inventory software to cut down your waste and overproduction of your business.
- If your business has automatic doors, setup their closing delay time helping to reduce the cold or hot air from escaping.
- Look at getting a green tariff when renewing your gas and electricity, to reduce your carbon footprint.
- Carry out audits to identify areas to reduce your energy needs.
- Have a clear sustainability policy in place.
- Use data analytics to pinpoint energy inefficiencies.
- Keep up with maintenance and inspections of your HVAC system.
- Invest in a smart thermostat to help regulate the temperature with minimal effort.
- Use natural airflow by opening the windows.
- If you use large commercial refrigerating units, consider using the energy-efficient units that operate at or below 60 kilowatts per ton.
- Integrate water side economisers into your HVAC to reduce your carbon footprint. A water side economiser uses the evaporative cooling capacity of a cooling tower to produce chilled water that can be used instead of your refrigeration units during cold periods, typically in the winter.
- Reduce the number of light fixtures and leverage natural light.
- Switch to energy efficient light bulbs.
- Consider using a power strip, to turn off all computer equipment when they are not in use.
- Switch off lights and equipment that you don’t use.
- By going paperless, not only helps the environment but it also streamlines operations, reduces admin time and reduces energy bills.
- Upgrade your water heater, then set the temperature to avoid unnecessarily heating water.
- If you have a few or more bathrooms, look to install automatic water saving taps, urinals and shower heads to prevent high water bills.
- If your business requires fleet vehicles, then look to invest to an all-electric fleet.
- Install more EV charging points at your premises.
- Teach your employees about sustainability and involve them to reduce your carbon footprint.
- Give back to the community, by letting them use the unused space so the energy usage isn’t going to waste.